including but not limited to GPS Functionality, downloadable video clips, movies, TV and full track music downloads. Restricted
countries are subject to change without notice. GSM roaming available to MTS Mobility customers within the MTS international
partner coverage areas where technology permits. Coverage subject to change without notice, see mts.ca/coverage for the
most recent information. Service and features may be withdrawn by MTS Mobility at any time without notice.
Roaming services for some listed countries may be unavailable due to fraud or other circumstances.
Customer service numbers
International Roaming Service
In Canada:
1 204 225-5687 (CALLMTS)
4. Text Messaging – You will be billed for all text messages sent in GSM mode, whether the message was successfully sent or
not. Both the sender and recipient will be billed for all text messages sent and received in CDMA mode, whether the message
was successfully sent or not. Charges are applicable whether an error message is received or not.
BlackBerry® 8830
5. Warranty – The performance, quality, or suitability of your BlackBerry 8830 device is subject to the manufacturer’s
specifications and warranty. Contact an authorized MTS Mobility dealer for more details.
In North America:
Quick Start Guide
6. Responsible Use – You warrant normal use of the MTS Mobility SIM Card for the purpose of purchasing IRS from MTS
Mobility in accordance with the terms hereof. You shall be liable for any damage arising as a result of unlawful use of the IRS
and/or the MTS Mobility SIM Card. You shall refrain, and prevent others, from using the MTS Mobility SIM Card and/or the IRS for
any purpose other than that intended by MTS Mobility and all applicable terms and conditions of service, and not use the MTS
Mobility SIM Card, your BlackBerry 8830 and/or IRS for annoying any person or in such manner as to interfere unreasonably with
the use of the IRS by other customers or any form of harassment or for any purpose contrary to law. You shall not use the MTS
Mobility SIM Card, the BlackBerry 8830 device and/or IRS if your use causes our network or our ability to provide services to
others, to be adversely affected. You must ensure that any device used with IRS is technically and operationally compatible with
MTS Mobility cellular system and that it complies with the rules and regulations of Industry Canada. You shall abide by all rules
and regulations governing the use of the IRS that may be issued or adopted by MTS Mobility from time to time. To protect the
integrity of our network, under no circumstances will you resell the IRS.
1 800 362-3347*
From Overseas:
(+) 1 204 794-8946*
Email Roaming Support Team:
7. Suspension/Termination – MTS Mobility, in its sole discretion, reserves the right to remove IRS over any other cellular
telephone service carrier’s system on a temporary or permanent basis for any reason. MTS Mobility reserves the right to
immediately suspend or terminate your use of the IRS without notice pending investigation of suspicious high usage of the MTS
Mobility SIM Card and/or device or number cloning of the MTS Mobility SIM Card and/or handset or confirmation of such
activities. MTS Mobility shall be permitted to suspend or terminate IRS without notice where it believes an MTS Mobility SIM Card
has been transferred to another handset or been tampered with. If IRS are no longer purchased by you or provided or available
from MTS Mobility, you will immediately destroy the MTS Mobility SIM card.
For information on International Roaming Service:
visit mts.ca/coverage
8. Theft, Loss, Abuse, Defect or Damage – You must use your best efforts to protect the MTS Mobility SIM Card against loss,
abuse, theft, defect or damage. If the MTS Mobility SIM Card is no longer in your possession due to theft, loss, defect or damage,
or if you suspect abuse of the MTS Mobility SIM Card, it is your responsibility to immediately notify MTS Mobility (see Customer
service numbers). You will be responsible for all charges up to the time of notification to MTS Mobility of such theft, loss, abuse or
damage. You are responsible for replacing your MTS Mobility SIM Card. Replacement MTS Mobility SIM Cards can be purchased
from MTS Mobility, only in the case of lost, stolen or defective SIM Cards. Contact MTS Customer Care for more details.
* Numbers can be used while roaming overseas but standard international roaming charges will apply. The current rate is
$2.49 CDN per minute. This rate is subject to change without notice. Visit mts.ca/coverage for current rates.
Conditions of Service
In addition to the standard MTS Allstream Inc., carrying on business as MTS Mobility (“MTS Mobility”), Wireless Terms of
Service, the following information and conditions apply to the use of the BlackBerry® 8830 World Edition Smartphone
and International Roaming Service (“IRS”). If you do not agree with these Terms and Conditions of Service, do not
proceed with the activation of your BlackBerry 8830 and MTS Mobility SIM Card. If you activate your BlackBerry 8830
handset and your MTS Mobility SIM Card and use the IRS, you agree that you are bound by these terms and conditions,
in addition to the standard MTS Mobility Wireless Terms of Service.
9. Privacy of Communications – MTS Mobility cannot guarantee that your use of the IRS will be secure or private. It is your
responsibility to ensure that appropriate security measures are in place to control access to your handset and any information that
you may transmit using the IRS. Third parties may intercept, record and monitor your communications over the IRS and it is your
responsibility to protect that communication against such. Information may be collected by other service providers when you use
IRS. MTS Mobility disclaims all responsibility for any interception of private communications or information for any breach of your
security or privacy.
1. Charges – Your local airtime and long distance rate plan, features and promotions are not applicable while roaming
internationally in GSM areas. All international roaming calls and data usage will be charged according to the rates set out for the
IRS. You are responsible for all charges and taxes. All billing is in Canadian funds. Rates are subject to change without notice. IRS
charges will apply when you access your voicemail to retrieve messages or make administrative changes. Billing for IRS will appear
on your regular MTS Mobility invoice. Data use on GSM/GPRS networks is charged at a current rate of $.05/Kb, billed in minimum
10Kb increments. Minimum charge per use is $0.50. Current GSM voice rates are charged at $2.49 per minute for all call types
regardless of country of origination or termination. CDMA standard roaming rates apply when in CDMA coverage areas outside of
North America. Visit mts.ca/coverage for all current CDMA and GSM rates. IRS is non-discountable and not eligible for corporate
discounts. Standard System Access Fees and E911 (Europe equivalent is 112) charges apply.
10. Indemnity – You are responsible for and will indemnify MTS Mobility for all damages, losses, expenses and any action, claim
and judgment, which may be made against us by anyone in connection with your use of the IRS or violation of any of the related
terms and conditions of service and/or use.
11. Trade-marks – MTS design mark is a registered trade-mark of Manitoba Telecom Services Inc. used under license. All other
trade-marks are the property of their respective owners. Research In Motion, BlackBerry, and the BlackBerry logo are registered with
the U.S. Patent and Trademark Office and may be pending or registered in other countries- these and other marks of Research in
Motion are used under license.
12. User Content – You acknowledge that MTS Mobility may store your user content on our facilities for the purpose of you
accessing such content, but that if you fail to access such content within a period of time MTS Mobility deems reasonable or if
your IRS terminates, we may delete such content without notice to you.
2. Activation – Activation of IRS could take up to 24 hours following activation of your handset. You will not be able to use IRS
until activation is completed. Activation fees apply.
3. Roaming – Voice and Data: Services, features and functionality are available within MTS Mobility and its international roaming
partners’ coverage area and are subject to the technical limitations thereof. Actual coverage for voice and data may depend upon
customer equipment, antenna placement, topographic and weather conditions. Service, features and functionality may not be
available in all countries. Data: Some features of the BlackBerry 8830 may not be available while roaming in GSM coverage areas,
13. Changes – Any terms and conditions that apply to the IRS, coverage, offers, services, features, specifications and pricing are
subject to change and/or termination at MTS Mobility’s discretion, without notice or liability. Changes will be posted at
mts.ca/coverage.
August 2007
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