C300/C300i
TWO-WAY PORTABLE
SOUND REINFORCEMENT
SPEAKER USER’S MANUAL
AND WARRANTY REGISTRATION
INTRODUCTION
Thank you for choosing Mackie Designs’
sound reinforcement speakers.
The C300 has a Speakon® input, and the
C300i has a 1/4 inch phone jack. Apart
from this difference, all details in this
manual apply to both models.
The C300 is a portable two-way loud-
speaker system, capable of extremely high
sound pressure levels, and designed to give
you the best performance of any loudspeaker
in its class and price range.
Mackie Designs’ entry into the sound
reinforcement loudspeaker market began
with the acquisition of Radio Cine Forniture
(RCF), headquartered in Reggio Emilia,
Italy. RCF has a long tradition in develop-
ing speaker technology for the high-end
pro-audio market.
The Crossover
This unique Low Impedance Compen-
sated Crossover (LICC) design places
inductors in series with the woofer whose
values are markedly lower than conven-
tional designs. This reduces the amount of
energy that is typically wasted as heat and
increases the amount of energy that is
transformed into real acoustic power. It also
incorporates dynamic protection for the
compression driver from non-linear signals.
The Cabinet
The C300 cabinet was designed to be the
strongest molded composite cabinet on the
planet. This material is as strong as con-
crete, and rigid enough to prevent
unwanted vibrations and standing waves in
the cabinet. It has built-in fly points for
hanging, and a socket in the bottom for
mounting on a tripod stand. Although it is
an exceptional choice for installed sound
situations, its light weight and durable fin-
ish also make it ideal for portable sound
system use. The asymmetrical trapezoidal
design of the cabinet also makes it easy to
use as a floor wedge for stage monitor appli-
cations.
The Transducers
The C300 features a 12” high-power
low-frequency woofer and a 1.75” mylar
diaphragm high-output compression driver.
The woofer incorporates technology used
in large-format touring systems and, with a
massive, precision 3-inch voice coil, is virtu-
ally indestructible.
The high-frequency compression driver
is mounted on a multi-cell aperture loaded
on a constant directivity horn, providing an
ultra-wide, controlled dispersion pattern and
precise reproduction of the critical upper
mid-range and high-frequencies. The result
is an unbelievably smooth off-axis response
that allows everyone in the audience to ex-
perience the same high-resolution audio no
matter where they are seated.
The C300 offers a portable, lightweight
solution for a variety of high-powered
sound reinforcement applications.
Inputs
The C300 input is a Speakon connector,
wired as follows:
Pin 1+ is Positive (+)
Pin 1– is Negative (–)
(Pins 2– and 2+ are not used)
Each driver has been specifically designed
by our engineers for optimum performance
in a lightweight high-strength cabinet.
The C300i input is 1/4” TS (tip-sleeve),
wired as follows:
The Tip is Positive (+)
The Sleeve is Negative (–)
Having these inputs on the C300i
speakers makes them an ideal choice for
use with one of our PPM-series profes-
sional powered mixers.
Part No. 820-188-00 Rev. A 7/99
©1999 Mackie Designs Inc. All Rights Reserved.
3
HOOKUP DIAGRAMS
Quick Start
2. Connect the “Speaker Output” from
your power amplifier (or powered mixer)
to the INPUT connector on the C300.
3. Turn on your mixing console (or other
signal source).
Make all initial con-
nections with the power
switches OFF on all
equipment. Make sure all
4. Turn on the amplifier. Turn up its
volume or gain control(s) as recom-
mended by the manufacturer.
5. Start the signal source, whether it be
speaking into a microphone or starting a
CD player. Adjust the volume controls
on the mixer (or other signal source) for
normal operation.
master volume, level, or
gain controls are all the way down.
1. Connect the line-level outputs from
your mixing console (or other signal
source) to the inputs of your power
amplifier.
POWERED MIXER
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
2 PER POWERED MIXER OR AMPLIFIED CHANNEL
C300i: WITH A POWERED MIXER, AND USING THE THRU JACK
E
P
D
P
R
P
WIDE DISPERSION
EVERYBODY HEARS THE SAME THING
WIDE DISPERSION
EVERYBODY HEARS THE SAME THING
POWERED MIXER
POWERED MIXER
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF SUSPENSION HARDWARE.
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF SUSPENSION HARDWARE.
SERIAL NUMBER
MANUFACTURING
D
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SERIAL NUMBER
MANUFACTURING
D
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CONCEIVED, DESIGNED, AND MANUFACTURED BY MACKIE DESIGNS INC, WOODINVILLE, WA, USA AND MACKIE EUROPE
•
CONCEIVED, DESIGNED, AND MANUFACTURED BY MACKIE DESIGNS INC, WOODINVILLE, WA, USA AND MACKIE EUROPE
•
MANUFACTURED IN ITALY
•
COPYRIGHT ©1998
"MACKIE", AND THE "RUNNING MAN" FIGURE
•
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC.:
PATENT PENDING
MANUFACTURED IN ITALY
•
COPYRIGHT ©1998
"MACKIE", AND THE "RUNNING MAN" FIGURE
•
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC.:
PATENT PENDING
•
•
PARALLEL
PARALLEL
INPUT
THRU
INPUT
THRU
C300i
C300i
Stereo
Power Amplifier
Left
Line level
Output
Right
Line level
Output
1202-VLZPRO
Mixer or
Preamplifier
C300i: WITH A MIXER AND POWER AMPLIFIER
4
WIDE DISPERSION
EVERYBODY HEARS THE SAME THING
WIDE DISPERSION
EVERYBODY HEARS THE SAME THING
WIDE DISPERSION
EVERYBODY HEARS THE SAME THING
WIDE DISPERSION
EVERYBODY HEARS THE SAME THING
POWERED MIXER
POWERED MIXER
POWERED MIXER
POWERED MIXER
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF SUSPENSION HARDWARE.
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF SUSPENSION HARDWARE.
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF SUSPENSION HARDWARE.
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF SUSPENSION HARDWARE.
SERIAL NUMBER
MANUFACTURING
D
A
TE
SERIAL NUMBER
MANUFACTURING
D
A
TE
SERIAL NUMBER
MANUFACTURING
D
A
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SERIAL NUMBER
MANUFACTURING
D
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CONCEIVED, DESIGNED, AND MANUFACTURED BY MACKIE DESIGNS INC, WOODINVILLE, WA, USA AND MACKIE EUROPE
•
CONCEIVED, DESIGNED, AND MANUFACTURED BY MACKIE DESIGNS INC, WOODINVILLE, WA, USA AND MACKIE EUROPE
•
CONCEIVED, DESIGNED, AND MANUFACTURED BY MACKIE DESIGNS INC, WOODINVILLE, WA, USA AND MACKIE EUROPE
•
CONCEIVED, DESIGNED, AND MANUFACTURED BY MACKIE DESIGNS INC, WOODINVILLE, WA, USA AND MACKIE EUROPE
•
MANUFACTURED IN ITALY
•
COPYRIGHT ©1998
"MACKIE", AND THE "RUNNING MAN" FIGURE
•
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC.:
PATENT PENDING
MANUFACTURED IN ITALY
•
COPYRIGHT ©1998
"MACKIE", AND THE "RUNNING MAN" FIGURE
•
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC.:
PATENT PENDING
MANUFACTURED IN ITALY
•
COPYRIGHT ©1998
"MACKIE", AND THE "RUNNING MAN" FIGURE
•
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC.:
PATENT PENDING
MANUFACTURED IN ITALY
•
COPYRIGHT ©1998
"MACKIE", AND THE "RUNNING MAN" FIGURE
•
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF MACKIE DESIGNS INC.:
PATENT PENDING
•
•
•
•
PARALLEL
PARALLEL
PARALLEL
PARALLEL
INPUT
THRU
INPUT
THRU
INPUT
THRU
INPUT
THRU
C300i
C300i
C300i
C300i
Stereo
Power Amplifier
Left
Line level
Output
Right
Line level
Output
1202-VLZPRO
Mixer or
Preamplifier
C300i: WITH A MIXER AND POWER AMPLIFIER, AND USING THE THRU JACK
The C300 can be
used with a Mackie
SRS1500a Subwoofer to
create an incredibly
powerful system.
The active crossover
inside the SRS1500a
splits the full-range
stereo input signal into
two ranges. The
SRS1500a sums the left
and right low-frequency
range and plays it
Stereo
Pole
Tripod
Mount
Power
Mount
Amplifier
through its 600 watt
amplifier and 15-inch
woofer. It sends the
stereo high-pass range
to the C300s, via an ex-
ternal power amplifier.
The C300 can be pole
mounted on top of the
SRS1500a as shown.
Line-Level
Hi-Pass Out
Full
Range
1202-VLZPRO
SRS1500a
Power
Cord
Plays the Low
Frequencies
C300i: BIAMPING WITH A POWERED SUBWOOFER
5
• Avoid placing loudspeakers against a
wall. This, too, increases the low
frequency output, though not as much
as corner placement. However, if you do
need to reinforce the low frequencies,
this is a good way to do it.
• Avoid placing the speakers directly on a
hollow stage floor. A hollow stage can
resonate at certain frequencies, causing
peaks and dips in the frequency re-
sponse of the room. It’s better to place
the loudspeakers on a sturdy table or
tripod stands.
• Position the loudspeakers so the high-
frequency drivers are 2 to 4 feet above
ear level for the audience (make allow-
ances for a standing/dancing in the
aisles audience). High frequencies are
highly directional and tend to be absorbed
much easier than lower frequencies. By
providing direct line-of-sight from the
loudspeakers to the audience, you
PLACEMENT
The C300 loudspeakers are designed to
sit on the floor, a tabletop, or to fit on a
standard tripod speaker stand. They can
also be suspended by the rigging points,
shown here.
You can lay the cabinet down on its side
and use the C300 as a floor monitor. The
asymmetrical trapezoidal shape of the cabinet
provides a perfect angle for aiming up toward
performers from the front of the stage.
Warning: Do not stack
speakers in a column.
This is to avoid the
danger of toppling
speakers.
As with any loudspeakers, protect them
from moisture. If you are setting them up
outdoors, make sure they are under cover if
you expect rain.
Room Acoustics
increase the overall brightness and
intelligibility of the sound system.
The C300 loudspeakers are designed to
sound as neutral as possible; that is, to re-
produce the input signal as accurately as
possible, monitoring the audio signal rather
than changing it.
Room acoustics play a crucial role in the
overall performance of a sound system.
However, the wide high-frequency dispersion
of the C300 helps to minimize the problems
that typically arise.
• Highly reverberant rooms, like many
gymnasiums and auditoriums, are a
nightmare for sound system intelligibil-
ity. Multiple reflections off the hard
walls, ceiling, and floor play havoc with
the sound. Depending on the situation,
you may be able to take some steps to
minimize the reflections, such as
putting carpeting on the floors, closing
draperies to cover large glass windows,
or hanging tapestries or other materials
on the walls to absorb some of the sound.
However, in most cases, these remedies
are not possible or practical. So what do
you do? Making the sound system
louder generally doesn’t work because
the reflections become louder, too. The
best approach is to provide as much
direct sound coverage to the audience as
possible. The farther away you are from
the speaker, the more prominent will be
the reflected sound.
Use more speakers strategically placed
so they are closer to the back of the
audience. If the distance between the
front and back speakers is more than
about 100 feet, you should use a delay
processor to time-align the sound.
(Since sound travels about 1 foot per
millisecond, it takes about 1/10 of a
second to travel 100 feet.)
Top
0
90
0
90 Dispersion
up to 18kHz
Here are some other placement tips:
•
6
Avoid placing loudspeakers in the
corners of a room. This increases the
low frequency output and can cause the
sound to be muddy and indistinct.
RIGGING
The C300 cabinets are fitted with rigging
points as shown in the diagram below.
WARNING: Never at-
tempt to suspend the
C300 loudspeakers by
their handles. If you want
to suspend them, use the
rigging points only.
Full details concerning rigging the C300s
can be found with Mackie’s Certified Rigging
Accessories, including hardware and informa-
tion on safe working loads. Contact your
Mackie dealer or see our website for details.
Note: Rigging should always be performed
by professionals experienced in safe rigging
practices.
Back
Both Sides
Pole
Mount
Rigging Points
Top
Bottom
7
SERVICE INFO
Warranty Service
Poor bass performance
Details concerning Warranty Service are
spelled out on page 11 of this manual.
If you think your loudspeaker has a
problem, please do everything you can to
confirm it before calling for service, includ-
ing reading through the following
Troubleshooting section. Doing so might
save you from being deprived of your
Mackie loudspeaker.
Of all Mackie products returned for ser-
vice (which is hardly any at all), many are
coded “CND” — Could Not Duplicate,
which usually means the problem lay some-
where else in the system. These may sound
obvious to you, but here are some things
you can check:
• Check the polarity of the connections
between the amplifier and the loud-
speakers. You may have your positive
and negative connections reversed at
one end of one cable.
It hurts when I touch my arm, or my leg,
or even my head!
• You have a broken finger.
Bad sound!
• Is it loud and distorted? Follow the
procedures described in the “Quick
Start” section to verify that the levels
are set properly.
• Are all the connections are secure? It’s a
good idea to periodically clean all
Troubleshooting
No sound!
electrical connections with a non-
lubricating electrical contact cleaner.
• Keep practicing.
•
•
Are the level controls on the mixer or
amplifier turned all the way down?
Follow the procedures in the “Quick
Start” section on page 4 to verify that all
the volume controls in the system are
properly adjusted.
Is the signal source working (and making
union scale)? Make sure all the connect-
ing cables are in good repair and securely
connected at both ends.
Repair
Service for the C300 is available only
from one of our authorized domestic ser-
vice stations or at the factory, located in
sunny Woodinville, Washington. Service for
loudspeakers living outside the United
States can be obtained through local dealers
or distributors.
If your Mackie loudspeaker needs ser-
vice, follow these instructions:
1. Review the preceding troubleshooting
suggestions. Please.
2. Call Tech Support at 1-800-258-6883,
7am to 5pm PST, to explain the problem
and request an RA (Return Authoriza-
tion) number. Have your speaker’s
serial number ready. You must have an
RA number before you can obtain
service at the factory or an authorized
service center.
One side is way louder than the other!
•
Are the level controls set the same for
both channels on the mixer and ampli-
fier?
Check the PAN control on the signal
source. It may be turned too far to one
side. If you’re using a stereo signal
source, it may be delivering an out-of-
balance stereo signal.
Try swapping sides: Switch the speaker
cables coming from the amplifier at the
amplifier end. If the other side is louder
now, the problem is with the amplifier,
the mixer, or the signal source.
•
•
3. Keep this owner’s manual. We don’t
need it to repair the loudspeaker.
8
4. Pack the loudspeaker in its original
package, including protective wrap,
endcaps and box. This is very impor-
tant. Do not use styrofoam peanuts!
When you call for the RA number,
please let Tech Support know if you
need new packaging. Mackie is not
responsible for any damage that occurs
due to non-factory packaging.
CARE AND
MAINTENANCE
Your Mackie loudspeakers will provide
many years of reliable service if you follow
these simple guidelines:
•
Avoid exposing the loudspeakers to
moisture. If they are set up outdoors, be
sure they are under cover if you expect
rain.
5. Include a legible note stating your name,
shipping address (no P.O. boxes),
•
Avoid exposure to extreme cold (below
freezing temperatures). If you must
operate the loudspeakers in a cold
environment, warm up the voice coils
slowly by sending a low-level signal
through them for about 15 minutes
prior to high-power operation.
daytime phone number, RA number,
and a detailed description of the prob-
lem, including how we can duplicate it.
6. Write the RA number in BIG PRINT
on top of the box.
7. Ship the loudspeaker to us. We recom-
mend United Parcel Service (UPS). We
suggest insurance for all forms of
cartage. Ship to this address:
•
Use a damp cloth with a mild soap
solution to clean the cabinets. Avoid
getting moisture into any of the open-
ings of the cabinet, particularly where
the drivers are located.
Mackie Designs
SERVICE DEPARTMENT
16220 Wood-Red Rd. NE
Woodinville, WA 98072
8. We’ll try to fix the loudspeaker within
three business days. Ask Tech Support
for the latest turnaround times when
you call for your RA number. We
normally send everything back prepaid
using UPS BLUE (Second Day Air).
However, if you rush your loudspeaker
to us by Next Day Air, we’ll treat it in
kind by shipping it back to you UPS
RED (Next Day Air). This paragraph
does not necessarily apply to non-
warranty service.
9
SPECIFICATIONS
Transducer Specifications
Disclaimer
Low-Frequency Transducer
Since we are always striving to make our
products better by incorporating new and improved
materials, components, and manufacturing methods,
we reserve the right to change these specifications at
any time without notice.
Diameter
Voice Coil Diameter
Sensitivity (1W@1m) 98 dB
Nominal Impedance
Power Handling
Frequency Range
300mm (12”)
175mm (3”)
8 ohms
300 watts
50Hz – 3000Hz
“Mackie” and the “Running Man” figure are
trademarks or registered trademarks of Mackie
Designs Inc.
High-Frequency Driver and Horn
All other brand names mentioned are trade-
marks or registered trademarks of their respective
holders, and are hereby acknowledged.
Diaphragm Diameter 44.5mm (1.75˝)
Exit Throat Diameter 24.5mm (1˝)
Diaphragm Material Mylar
Sensitivity (1W@1m) 106 dB
©1999 Mackie Designs Inc.
All Rights Reserved.
Printed in the U.S.A.
Nominal Impedance
Power Handling
Frequency Range
Horn Type
8 ohms
150 watts
1000Hz – 20,000Hz
Composite: Exponential and Conical
Mouth Size
304.8mm (12˝) W x 177.8mm (7˝) H
Horizontal Coverage
90º ± 10º (1kHz – 20kHz)
Vertical Coverage
45º ± 10º (2.8kHz – 20kHz)
System Specifications
Input Type (C300i)
Input Type (C300)
Input Impedance
1/4-inch phone jack
Speakon®
8 ohms
Maximum Input Power 300 watt
Enclosure Alignment Sixth-Order
Over-Excursion Protection
Second-Order High-Pass Filter
Acoustic Frequency Response
45Hz – 20,000Hz
Low-Frequency –3 dB Point
Maximum SPL @ 1m
55Hz
126 dB
Low-Frequency Crossover Type
24 dB/octave, time offset corrected
High-Frequency Crossover Type
24 dB/octave
Crossover Frequency
1800Hz
Driver Protection
Dynamic protection for compression driver
Operating Temperature Range
–10ºC - 45ºC
(14ºF - 113ºF)
Physical Properties
Height
Width
Depth
Weight
66.0cm (25.98”)
39.6cm (15.58”)
37.5cm (14.75”)
19.5kg (43lbs.)
Enclosure Geometry
Asymmetrical Trapezoidal
Mounting Methods
Integrated mounting points
(10mm x 1.25mm)
Two each located on each side, top,
bottom, and rear of enclosure
10
C300/C300i LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A. Mackie warrants all materials, workmanship and
proper operation of this C300 for a period of one
year from the original date of purchase. If you
complete the optional questionnaire portion of the
Product Registration Card, the warranty will be
extended for an additional FOUR years with the
following exception: warranty on all its loudspeaker
components including woofers and compression
drivers are only warranted for an additional one year
(for a total of two years). If any defects are found in
the materials or workmanship or if the product fails
to function properly during the applicable warranty
period, Mackie, at its option, will repair or replace
the product. This warranty applies only to equip-
ment sold and delivered within the U.S. by Mackie
or its authorized dealers.
B. Failure to return the card will not void the 1-year
warranty.
C. Service and repairs of Mackie products are to be
performed only at the factory (see D below) OR at an
Authorized Mackie Service Center (see E below).
Unauthorized service, repairs, or modification will
void this warranty.
3. Make sure that the problem can be dupli-
cated. If you bring your active monitor to an
Authorized Service Center and they can't find
anything wrong with it, you may be charged a
service fee.
4. If the Mackie Authorized Service Center is
located in another city, pack the active monitor
in its original shipping carton. More information
on packing can be found in the Service section of
this manual.
5. Contact the Mackie Authorized Service Center to
arrange service or bring the active monitor to them.
F. Mackie and Mackie Authorized Service Centers
reserve the right to inspect any products that may
be the subject of any warranty claims before repair
or replacement is carried out. Mackie and Mackie
Authorized Service Centers may, at their option,
require proof of the original date of purchase in the
form of a dated copy of the original dealer’s invoice
or sales receipt. Final determination of warranty
coverage lies solely with Mackie Designs Inc. or its
Authorized Service Centers.
G. Mackie active monitors returned to Mackie and
deemed eligible for repair or replacement under the
terms of this warranty will be repaired or replaced
within thirty days of receipt by Mackie at our
rainforest factory complex. Products returned to
Mackie that do not meet the terms of this Warranty
will be repaired and returned C.O.D. with billing
for labor, materials, return freight, and insurance.
Products repaired under warranty at Mackie's
factory will be returned freight prepaid by Mackie
to any location within the boundaries of the USA.
H. Mackie assumes no responsibility for the quality
or timeliness of repairs performed by Mackie
Authorized Service Centers.
I. This warranty is extended to the original
purchaser and to anyone who may subsequently
purchase this product within the applicable
warranty period.
D. To obtain factory service:
1. Call Mackie at 800/258-6883, 7AM to 5PM
Monday through Friday (Pacific Time) to get a
Return Authorization (RA). Products returned
without an RA number will be refused.
2. Pack the C300 in its original shipping carton.
If you do not have the carton, just ask for one
when you get your RA number, and we’ll send a
shipping carton out promptly. More information
on packing can be found in the Service section of
this manual. Also include a note explaining
exactly how to duplicate the problem, a copy of
the sales receipt with price and date showing,
and your return street address (no P.O. boxes or
route numbers, please!). If we cannot duplicate
the problem at the Mackie Factory or establish
the starting date of your Limited Warranty, we
may, at our option, charge for service time.
J. This is your sole warranty. Mackie does not
authorize any third party, including any dealer or
sales representative, to assume any liability on
behalf of Mackie Designs or to make any warranty
for Mackie Designs.
3. Ship the product in its original shipping
carton, freight prepaid to:
Mackie Designs Inc.
SERVICE DEPARTMENT
16220 Wood-Red Road NE
Woodinville, WA, 98072, USA
K. THE WARRANTY GIVEN ON THIS PAGE IS THE
SOLE WARRANTY GIVEN BY MACKIE AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE WARRANTY GIVEN
ON THIS PAGE SHALL BE STRICTLY LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE
APPLICABLE WARRANTY PERIOD, MACKIE
SHALL HAVE NO FURTHER WARRANTY OBLIGA-
TION OF ANY KIND. MACKIE SHALL NOT BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE MACKIE PRODUCT
OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or limitation of incidental, special,
or consequential damages or a limitation on how
long warranties last, so some of the above limita-
tions and exclusions may not apply to you. This
warranty provides specific legal rights and you may
have other rights which vary from state to state.
IMPORTANT: Make sure that the RA number is
plainly written on the shipping carton.
E. To obtain service from an Authorized Mackie Service
Center:
1. Call Mackie at 800/258-6883, 7AM to 5PM
Monday through Friday (Pacific Time) to get:
1) The name and address of your nearest Mackie
Authorized Service Center and 2) A return
authorization (RA). You must have an RA number
before taking your unit to a service center.
2. Make sure that you have a copy of your active
monitor’s sales receipt from the store where you
bought the product. It is necessary to establish
purchase date and thus determine whether or not
your active monitor is still under warranty. If you
can't find it, the Authorized Service Center may
charge you for repairs even if your active monitor is
still covered by Mackie's 1-Year Limited Warranty.
11
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