ThinkCentre and Lenovo DVD-ROM
Drive (Serial ATA) User’s
Guide
ThinkCentre and Lenovo DVD-ROM
Drive (Serial ATA) User’s
Guide
Note: Before using this information and the product it supports, read the information
First Edition (September 2006)
© Copyright Lenovo 2005, 2006.
Portions © Copyright International Business Machines Corporation 2001.
All rights reserved.
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in
Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in
Data-General, FAR 52.227.14 (Alternate III).
Contents
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
iii
iv ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Safety information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto lea la información de seguridad.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
v
Läs säkerhetsinformationen innan du installerar den här produkten.
vi ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
General safety guidelines
Always observe the following precautions to reduce the risk of injury and property
damage.
Service
Do not attempt to service a product yourself unless instructed to do so by the
Customer Support Center. Use only a service provider who is approved to repair
your particular product.
Note: Some parts can be upgraded or replaced by the customer. These parts are
referred to as Customer Replaceable Units, or CRUs. Lenovo expressly
identifies CRUs as such, and provides documentation with instructions
when it is appropriate for customers to replace those parts. You must closely
follow all instructions when performing such replacements. Always make
sure that the power is turned off and that the product is unplugged from
any power source before you attempt the replacement. If you have any
questions or concerns, contact the Customer Support Center.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer.
Never wrap a power cord around the power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack or crimp. This can
present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or
pinched by objects.
Protect the cord and power adapters from liquids. For instance, do not leave your
cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with
liquid cleansers. Liquids can cause a short circuit, particularly if the cord or power
adapter has been stressed by misuse. Liquids can also cause gradual corrosion of
the power cord terminals and/or the connector terminals on the adapter which can
eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins and/or
shows signs of overheating (such as deformed plastic) at the ac input or anywhere
on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
vii
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer
equipment appears to be damaged or corroded, do not use the outlet until it is
replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain a replacement.
Some products are equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way that
will stress the cords.
Connect and disconnect the equipment from the electrical outlet carefully
Batteries
All personal computers manufactured by Lenovo contain a non-rechargeable coin
cell battery to provide power to the system clock. In addition many mobile
products such as notebook PCs utilize a rechargeable battery pack to provide
system power when in portable mode. Batteries supplied by Lenovo for use with
your product have been tested for compatibility and should only be replaced with
Lenovo approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused
in a discharged state could increase the risk of a battery short circuit, which could
viii ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
shorten the life of the battery and can also pose a safety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a
discharged state.
Heat and product ventilation
Computers generate heat when turned on and when batteries are charging.
Notebook PCs can generate a significant amount of heat due to their compact size.
Always follow these basic precautions:
v Do not leave the base of your computer in contact with your lap or any part of
your body for an extended period when the computer is functioning or when
the battery is charging. Your computer produces some heat during normal
operation. Extended contact with the body could cause discomfort or, potentially,
a skin burn.
v Do not operate your computer or charge the battery near flammable materials or
in explosive environments.
v Ventilation slots, fans and/or heat sinks are provided with the product for safety,
comfort, and reliable operation. These features might inadvertently become
blocked by placing the product on a bed, sofa, carpet, or other flexible surface.
Never block, cover or disable these features.
CD and DVD drive safety
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or
otherwise physically damaged, it is possible for the disc to break apart or even
shatter when the CD drive is in use. To protect against possible injury due to this
situation, and to reduce the risk of damage to your machine, do the following:
v Always store CD/DVD discs in their original packaging
v Always store CD/DVD discs out of direct sunlight and away from direct heat
sources
v Remove CD/DVD discs from the computer when not in use
v Do not bend or flex CD/DVD discs, or force them into the computer or their
packaging
v Check CD/DVD discs for cracks before each use. Do not use cracked or
damaged discs
General safety guidelines ix
x
ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
About this book
This manual contains instructions for installing and using the ThinkCentre® and
Lenovo™ DVD-ROM Drive (Serial ATA). The manual is divided into the following
parts:
Part 1: Installation and user’s guide
This guide contains the product description and installation instructions.
Part 2: Appendixes
This section contains device-driver, problem-solving, product specifications, service
and support, statement of limited warranty and notice information.
Note: The illustrations in this manual might be slightly different from your
hardware.
Registering your option
Thank you for purchasing this Lenovo product. Please take a few moments to
register your product and provide us with information that will help Lenovo to
better serve you in the future. Your feedback is valuable to us in developing
products and services that are important to you, as well as in developing better
ways to communicate with you. Register your option on the following Web site:
Lenovo will send you information and updates on your registered product unless
you indicate on the Web site questionnaire that you do not want to receive further
information.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
xi
xii ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Installation and user’s guide
This section contains the product description, hardware and software installation
instructions, and operating information for the ThinkCentre and Lenovo
DVD-ROM Drive (Serial ATA).
Product description
This option package is intended for multimedia applications.
In addition to this guide, your option package includes the following:
v One 16X/48X DVD-ROM SATA Drive
v One package of (4) four M3x5 screws
v One Serial ATA cable
v One laser safety guide
v One Lenovo safety manual
Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase; it might be required to receive warranty service.
Your drive can read many DVD and CD formats, including DVD video,
DVD-RAM, video CD, audio CD formats, and DVD+R/-R DL discs. However, you
must install the included InterVideo WinDVD software to play video files. The
drive also reads multiple-session, extended architecture (XA) discs, such as the
Kodak Photo CD. This drive delivers data at up to 40 times the standard CD-ROM
drive speed (40X), for CD-ROM and CD-R media. This drive delivers data at up to
16 times the standard DVD-ROM drive speed (16X) for DVD media. This drive is
designed for installation in a personal computer that uses Serial ATA (SATA) drive
architecture.
Installation requirements
Be sure that your computer meets the following system requirements before
installing the drive:
v Minimum microprocessor: Intel® Pentium® 133MHz or Intel Pentium II 233MHz
v Minimum RAM: 32 MB
v Microsoft® Windows® 98, Windows 95 OSR2, Windows 2000, Windows NT® 4.0,
or Windows Me operating system
v An available drive bay
v An available Serial ATA connection
v 40 MB available hard disk space
v Audio adapter supporting 44.1 or 48 kHz sampling rate
v Optional stereo speakers
Before you begin
Before you install the DVD-ROM drive, read the information in this section on
handling precautions and on using the drive controls and connectors.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
1-1
Handling precautions
Use the following handling precautions to protect your drive.
v Keep the DVD-ROM drive in the antistatic bag until you are ready to install the
drive. Limit your movement when installing; movement can cause static
electricity buildup.
v Handle the drive with care. Dropping or jarring the drive can damage the
components inside the drive housing.
v Do not force insertion of the Serial ATA or power cables. Doing so might
damage the connector or the drive.
Drive controls and connectors
The following diagrams show the location and functions of the drive controls and
connectors.
Front view of the drive
ꢀ1ꢁDisc drawer
This drawer is where you load and unload a disc.
ꢀ2ꢁOpen/Close button
This button opens and closes the disc drawer when you push it.
ꢀ3ꢁEmergency eject hole
This hole provides access to the eject mechanism to remove a disc from the drive.
ꢀ4ꢁBusy indicator
This light comes on when the drive reads from, or plays a disc.
Rear view of the drive
ꢀ1ꢁ15-pin power connector
ꢀ2ꢁ7-pin signal connector
1-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Installing the drive
Follow these steps to install the DVD-ROM drive:
Step 1. Opening the computer
1. Turn off the computer and all attached devices.
2. Unplug all power cords from the computer and all attached devices.
3. Lift the cover from the computer. Refer to your computer documentation for
instructions on how to lift the computer cover.
Step 2. Unpacking the drive
1. Before opening the antistatic bag that the drive is packed in, touch the bag to
an unpainted metal surface for at least two seconds. This drains the static
electricity from the package and your body.
2. Remove the drive from the bag.
If you must put the drive down, place the antistatic bag on a flat, padded
surface, such as a magazine, and place the drive on the antistatic bag.
Step 3. Mounting the drive in the bay
Attention: Be sure to use the mounting screws in the option package when you
are driving screws directly into the drive. Using screws that are too long might
damage the drive.
You can mount the DVD-ROM drive horizontally or vertically in the computer. If
you mount the drive vertically, you must secure any discs that you place into the
drive before the drive tray is closed, or the DVD-ROM drive will not be able to
read the disc properly.
1. Slide the drive into the bay. Your computer might have specific required
procedures for installing storage devices. For more information on storage
devices, refer to the documentation that comes with your computer.
2. Align the drive-bay screw holes with the threaded holes in the drive housing or
mounting bracket.
3. Thread the screws in loosely to check their position. Two screws are usually
used on each side. Verify that the alignment is correct; then tighten the screws
to secure the drive. Do not overtighten.
Step 4. Attaching the cables to the drive and main board
The following diagram shows where to connect the cables to the drive and main
board.
Installation and user’s guide 1-3
To attach the cables to the drive, do the following:
1. Attach a 7-pin Serial ATA data cable connector ꢀ1ꢁ to the Serial connector on
the drive.
2. Attach a 15-pin power cable ꢀ2ꢁ to the power connector on the drive.
If your computer has more than two Serial ATA connectors on the main board, use
the second or third connector to connect the drive. For more information on
detailed hardware installation, refer to your system documentation. Be sure that
the cables will not be pinched or crowded by the computer cover and that all other
cable and power connections are secure.
1-4 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Step 5. Completing the hardware installation
1. Be sure that the DVD-ROM drive is securely mounted and that the connectors
are firmly attached.
2. Be sure that the cables do not interfere with the computer cover, and that they
do not block the power-supply fan blades or airflow paths.
3. Reinstall the computer cover.
4. Reconnect all external devices.
5. Plug all power cords into the wall outlets.
What to do next
If you will be using the drive as a data-only DVD-ROM drive, or as a CD-ROM
drive, you have completed the installation and do not need to install support
software. For more information on maintaining your drive, see “Care and
Care and maintenance
This section includes information on taking care of your DVD-ROM drive and the
CDs and DVDs that you use with the drive.
Caring for a CD or DVD
Digital discs are high-density media that must be handled with care and kept clean
to ensure that they remain readable. The following precautions help to prolong the
life of your discs.
Attention: Wiping a disc using a circular motion can damage the disc and cause
data loss.
v Handle the disc by the edges or the center hole. Do not touch the surface of the
disc.
v To remove dust or fingerprints, wipe the disc from the center to the edge with a
soft, lint-free cloth.
v Do not write on the surface.
v Do not place the disc in direct sunlight.
v Do not use commercial cleaners to clean the disc.
v Do not bend the disc.
Installation and user’s guide 1-5
Caring for the DVD-ROM drive
To protect your DVD-ROM drive during operation, observe the following
precautions:
v Do not move the drive when it is in use. Doing so might cause data error or
damage the drive.
v Avoid exposing the drive to the following conditions:
– High humidity
– High temperature
– Excessive dust
– Mechanical vibration
– Sudden shock or dropping
– Placement on an inclined surface
– Direct sunlight
– Sudden temperature changes
v Do not insert foreign objects into the drive.
v Do not stack objects on the drive.
v Do not remove the drive cover or attempt to service the drive.
v Remove any discs from the disc drawer and make sure that the drawer is closed
before moving the drive unit.
v Keep the original packing materials. If you need to ship the drive unit to a
different location, use the original packing materials to ensure that the drive is
transported safely.
Manually ejecting a disc
If a drive becomes defective and will not allow the disc to eject, turn off the
computer and straighten a large paper clip to form a tool. The straightened end
must extend at least 45 mm (1.8 in.). Insert the extended end into the emergency
eject hole on the front of the drive (see “Front view of the drive” on page 1-2).
Push the paper clip until the tray opens. Gently pull out the tray until you can
remove the disc.
Installing software
All of the software for the drive is included on the ThinkCentre and Lenovo
DVD-ROM Drive (Serial ATA) User’s Guide and Software CD. The User’s Guide and
Software CD contains this User’s Guide, Multimedia Center for Think Offerings,
DLA, and Intervideo WinDVD. DLA is installed when you install the Multimedia
Center for Think Offerings.
Complete the following procedure to install the software:
1. Insert the User’s Guide and Software CD into the drive. If the CD starts
automatically, skip to step 6.
2. If the CD does not automatically start, click Start, and then click Run.
3. Type e:\launch.bat where e is the drive letter of the CD or DVD drive.
4. Click OK.
5. Select your language.
6. Select the software you want to install.
7. Follow the on-screen instructions.
8. After the software is installed, restart the computer.
1-6 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
For full drive functionality, install all software applications listed in the browser
window except the UDF Reader. The UDF Reader application is for other
computers that do not recognize UDF discs.
Note: The quick installations will overwrite any versions of the software that are
already installed.
Playing audio CDs
Your computer comes equipped to play back audio CDs using Windows Media
Player. In addition, you can use WinDVD or a third party audio player to play
back audio CDs. Audio CDs will autoplay when inserted. If you have Windows
XP, the menu will display that enables you to select from the players that are
installed in your computer system. CDs that have both audio and data will start
any autoplay programs in the Data section instead of displaying a menu. To play
the audio on CDs with both audio and programs, cancel the data portion,
right-click on the drive letter in My Computer, and select Play.
To play audio CDs on your drive, you must enable digital playback for both the
drive and the player application.
Configuring the drive for digital playback
If you are using Windows XP, your drive will be automatically configured for
digital playback.
If you are using Windows 2000, you will need to configure your computer system
to use digital playback. For step-by-step instructions on how to enable digital
extraction, refer to “Enabling digital audio extraction for Windows 2000” on page
Configuring the playback application for digital playback
Your CD playback application must also be configured for digital playback for CD
audio to be heard on your computer system. If you want to use Windows Media
Player as your playback application, follow the instructions in “Enabling digital
audio extraction for Windows 2000” on page C-2 to enable this feature in Windows
Media Player. If you have a third-party CD player application, refer to the
instructions in the documentation for that application.
Using WinDVD
This section describes how to use and customize the DVD Player software. You can
find current information on the DVD Player software in the README file on the
User’s Guide and Software CD. Before using WinDVD, you might have to update
some of your operating system components.
Operating system support
The following components are not present in all Microsoft operating systems but
are required to operate WinDVD: IDE DMA, Microsoft Internet Explorer 5, and
DirectX 8.1. This section provides instructions for updating various operating
systems to enable DVD playback. See Appendix C, “Customizing the device driver
configuration settings,” on page C-1 for information on enabling DMA bus
mastering and for locating video device drivers.
To update your operating system, select one of the following procedures:
Installation and user’s guide 1-7
Note: You can check which version of Windows 95 you are using by following
these steps:
1. Click Start, and then click Control Panel.
2. Double-click System. View the numbers under ″System″. v 4.00.950B
indicates that your version is Windows 95 OSR2.0 or OSR2.1. v 4.00.950C
indicates that your version is Windows 95 OSR2.
v Windows Server 2003, Windows Server 2000, Windows 95: You must install the
latest Service Pack, Internet Explorer 5, and DirectX.
v Windows 98, Windows 98 Section Edition, Windows Me: You must install
DirectX.
v Windows95 OSR2: You must install Internet Explorer 5 and DirectX.
v Windows 2000: You must install Service Pack 2 or higher and DirectX.
v Windows NT: You must install Service Pack 6 along with Internet Explorer 5,
DirectX, and a third party IDE DMA device driver. This configuration is not
supported due to Microsoft not providing any official DirectX support for
Windows NT.
Starting WinDVD
When you insert a DVD Video disc into the drive, the DVD Player software will
automatically start and begin to play the video disc. Under Windows XP, you will
be give a choice of which player to use from all of the players installed on your
computer system.
If the DVD disc contains both video and program content, the program content
will automatically play. To view the video content of a video or program DVD
disc, go to the Start menu, launch WinDVD, and click Play.
In Windows XP you can also play DVD Video content by using the Windows
Media Player application.
Changing the DVD region code
Regionalization and Copy Protection (the DVD region code) uses the content
scramble system (CSS) standard to prevent unauthorized duplication of the
intellectual property rights distributed on DVDs. It was originally requested by the
Motion Picture Association of America (MPAA) to address video piracy, but is
applicable to any content. CSS works by inhibiting the transmission of
unencrypted data without proper authorization. Playback systems must license
CSS to decode the encrypted data.
The CSS specification divides the world into seven unique regions. Content
designed for one region cannot be read by playback systems in another region.
While CSS is used to prevent digital copies of the DVD content, another
technology devised by Macrovision is used to prevent analog copies of the DVD
content. The Macrovision standard is a scrambling system widely used by the
movie industry to prevent unauthorized duplication of video content using
commercial VCRs. DVD playback systems must support both CSS and Macrovision
copy protection standards. The first time that you insert a DVD Video disc into the
drive, you will be prompted to set the region. If you relocate to a different region
of the world, you can use the DVD Player software to change the region code.
To change the region code, do the following:
1. Turn on your computer and start your operating system.
2. Click Start.
3. Select Programs.
1-8 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
4. Click Intervideo WinDVD.
5. Click Intervideo WinDVD.
6. Click the Properties icon to open the Properties window.
7. Click the General Properties tab.
8. Insert a single region DVD of the new region.
9. Select the correct region code for your country.
10. Click OK.
Note: You can change the DVD region code only five times. After you make five
region code changes, the drive can play only MPEG-2 video titles that are
associated with the fifth region code that you set.
Installation and user’s guide 1-9
1-10 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix A. Product specifications
This appendix includes the following information:
v Physical specifications
v Power requirements
v Environmental requirements
v Drive write/read speeds
v Drive performance
v Format capabilities
Physical specifications
The physical specifications1 of the ThinkCentre and Lenovo DVD-ROM Drive
(Serial ATA) are listed in the following table.
Physical specifications:
Height
Width
Length
Weight
42 mm (1.65 in.)
148 mm (5.83 in.)
165 mm (6.5 in.)
700 g (1.54 lb.)
Power requirements
The following table lists the power specifications by voltage level for the
ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA). The power specifications
are measured at the drive power connector and are nominal values.
Operation
Half Height Current (mA)
5V Average
400
12V Average
Sleep
100
300
900
Standby (laser and motor off)
Worst case drive operation
500
1200
The following table lists the environmental specifications for the ThinkCentre and
Lenovo DVD-ROM Drive (Serial ATA). You can mount the drive vertically or
horizontally.
Environmental Requirements:
Specification
Operational
Nonoperational
Temperature (noncondensing) +5° C to +45° C (+41° F to -40° C to +60° C (-40° F to 140°
+113° F)
F)
Relative humidity
(noncondensing)
20% to 80%
5% to 90%
1. Product-description data represents Lenovo’s design objectives and is provided for comparative purposes; actual results might
vary, based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
A-1
Sustained Transfer Rate2
Media
Sustained data transfer rates
Max. 48x (7,200 KB/sec)
Max. 32X (5,400 KB/sec)
Max. 16X (21,600 KB/sec)
Max. 12 (10,800 KB/sec)
Max. 6X (8,100 KB/sec)
Max. 6X (8,100 KB/sec)
CLV 4 (2,700 KB/sec)
CD-ROM/R Read (Mode 1)
CD-RW Read (Mode 1)
DVD-Single Read
DVD-Dual Read
DVD +/- R
DVD +/- RW
DVD RAM
Average access times:
Random
110 ms
90 ms
Full Stroke
160 ms
DCD-ROM
CD-ROM
140 ms
Read Speed
CD-DA (Audio Play)
CD-DA (DAE)
Mixed CD
CAV 32X
CAV 32X
Audio
Data
CAV 32X (DAE)
CAV 16X (Audio
Play)
CAV 48X (max)
CAV 10X
CAV 8X
Video-CD
DVD-Video Play
DVD+R Read
DVD+RW Read
DVD+R DL
CAV 6X
CAV 6X
CAV 6X
DVD RAM
2x ZCLV
2. The Lenovo and ThinkCentre DVD-ROM Drive (Serial ATA) cannot read DVD-RAM Type I Media.
A-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix B. Problem solving
Computer problems can be caused by hardware, software, or user error. Using the
information in this section, you might be able to solve problems yourself or gather
helpful information that you can pass on to a service technician. You might also
need to refer to your computer, operating-system, or sound-adapter
documentation.
Review the following list for any problem description that might fit your situation.
Transporting data with DVD-RAM Media
DVD-RAM Media can be read on any ThinkCentre DVD-ROM drive which has
RAM-read compatibility, but certain requirements must be satisfied. Your system
either must have a 2.0 compliant UDF reader or you must finalize the media
before it can be read.
If you do not have a 2.0 compliant UDF reader:
After data is written to the DVD-RAM media, it must be finalized before it can be
read in an ThinkCentre DVD-ROM with RAM-read drive. Finalizing the media
does not prevent the user to write more data. The DVD-RAM media may be
finalized more than once. It is impossible for the ThinkCentre DVD-ROM with
RAM-read drive to read the media which has not been finalized.
If you have a 2.0 compliant reader:
Unfinalized DVD-RAM media can be read.
Obtaining a 2.0 compliant UDF reader:
Free third party UDF reader software, such as VOB InstantRead, can be
Third party software is not supported by Lenovo. Use at your own risk with no
warranties expressly written or implied.
v Your computer or DVD-ROM drive does not operate correctly, or the busy
indicator light does not come on.
Take the following actions:
1. Check that the disc is loaded with the label side up.
2. Check that all devices are properly connected to the computer and to the
electrical outlet.
3. Turn off the computer, unplug the cables for your computer and all attached
devices, and remove the computer cover.
4. Check that all power and Serial ATA cables are securely attached. Disconnect
the Serial ATA cable and check for bent or misaligned pins. If you do not
find any problems, reconnect the interface cable. Replace the computer cover,
and reattach all cables and power cords. Turn on the computer, restart the
operating system, and attempt to open the loading tray by pressing the
Open/Close button. If the tray fails to open and the busy indicator does not
light, turn off the computer and try using another 15-pin dc power cable.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
B-1
5. Check that the color-coded edge on the Serial ATA cable aligns with pin 1 on
the Serial ATA port and is closest to the power cable on the DVD-ROM
6. Check the DVD-ROM drive and any other device on the Serial ATA cable for
the proper settings.
v You cannot access the DVD-ROM drive, or the DVD-ROM (CD-ROM) icon is
not displayed.
When the DVD-ROM drive is properly installed, a DVD-ROM or CD-ROM icon
is displayed in the My Computer window. Double-click My Computer. If a
CD-ROM icon is not present in the window that opens, verify that the drive has
been properly installed. Restart your computer. If a drive icon is still not found,
continue with the following steps.
1. Click Start, then click Settings, and then click Control Panel.
2. Click System.
3. Click the Device Manager tab.
4. Double-click View Devices by Type.
5. Select IDE ATA/ATAPI controllers from the list displayed in the Device
Manager window. Verify that there are no conflicts with the controller. The
device status indicates whether the controller is working properly.
6. Select CD-ROM from the list that is displayed in the Device Manager
window. Verify that a CD-ROM device is present in the list and that no
conflicts exist. The device status indicates whether the device is working
properly.
7. Click OK.
8. Close all windows and restart the computer.
If the device icon is still not present, check cable connections and resolve any
conflicts that might exist.
v The DVD-ROM drive is not recognized by the operating system, or the drive
performs erratically.
Some computers have Compatible and Enhanced modes for mass storage
devices. Normally, the DVD-ROM drive functions better under the Enhanced
mode. However, if your drive is not functioning properly in that mode, you
might need to use the Compatible mode.
Use the following procedure to check the configuration-setup information for
your computer.
1. Access your system configuration utility program. Pressing F1 at system
startup does this on most Lenovo computers.
2. Select Advanced/IDE Configuration.
3. Scroll down to the SATA#1 Configuration section.
Refer to the documentation that comes with your computer for additional details
on selecting IDE performance modes.
v The disc cannot be read.
Take the following actions:
2. The disc might be defective; try another disc.
3. The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format
(UDS) compatible. Check with your place of purchase.
v There is no sound from the disc.
B-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
1. Check that you are not using a data CD.
2. Adjust the audio-adapter volume control. See the documentation that comes
with your audio adapter and audio-CD player program.
3. Turn off the computer, unplug the cables from the electrical outlets for your
computer and all attached devices, and remove the computer cover. Ensure
that the audio-signal cable connects the DVD-ROM drive with the sound
adapter.
v You receive a common error message.
Take the following actions for these common error messages:
– CDR-103
The disc in the DVD-ROM drive is not High Sierra, ISO 9660, or UDF format.
The DVD-ROM drive does not support the media.
– CDR-101
The “not ready reading the drive” situation occurs if you try to access the
DVD-ROM drive before the drive is ready. The busy indicator lights when
you attempt to access the drive after loading a disc into the loading tray. Wait
until the busy indicator is no longer lit before attempting to access the drive.
v The connectors on the audio cables that are provided do not fit the connector
on your audio adapter.
Some audio adapters might require a special cable. See the documentation that
comes with your audio adapter.
You might have to separately purchase an audio cable for the DVD-ROM drive.
If you are using an Lenovo computer or Lenovo audio adapter, refer to
v “Unable to Create Overlay Window” message appears when you use DVD
Express with Windows 95, Windows 98, or Windows 2000.
1. Your video device driver needs an update to enable overlay support. Contact
the manufacturer of your video card or your computer for updates. Some
drivers are provided on the MPEG-2 CD.
2. The resolution of your screen might be too high. Try setting the screen to 800
x 600 x 16 bpp at 60 hz.
v DVD movies do not start automatically when inserted into the DVD-ROM
drive.
1. DVDs that contain both programs and DVD Video content will autoplay the
program content. To view the video content, start DVD Express manually.
v Video appears to be choppy or is dropping frames.
1. Ensure that DMA is turned on for your computer hard disk drive controller.
2. The resolution of your screen might be too high. Try setting the screen to 800
x 600 x 16 bpp at 60 hz.
3. If your computer processor has less power than a Pentium II 450, some
jerkiness is normal on certain DVDs.
Appendix B. Problem solving B-3
B-4 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix C. Customizing the device driver configuration
settings
Microsoft Windows 2000 Professional has two device-driver configuration
parameters: Auto Insert Notify and DMA.
The Auto Insert Notify parameter enables the computer to start playing or
accessing the disc automatically after being inserted in the drive. The DMA
parameter improves the computer performance by having the computer DMA
controller handle data transfers from the CD to memory, freeing the computer’s
microprocessor to perform more important tasks. For example, activating DMA
might make movies and games run more smoothly because the microprocessor is
allocating more processing time to video.
Enabling DMA for Windows 2000 Professional
To change the parameter settings for Windows 2000 Professional, do the following:
1. Click Start.
2. Click Settings.
3. Click Control Panel.
4. Double-click System.
5. Click the Hardware tab.
6. Click the Device Manager button.
7. Click the IDE ATA/ATAPI controller to expand the tree.
8. Click the device that corresponds to the controller where your Super
Multi-Burner Drive is located (Primary IDE or Secondary IDE).
9. Click the Advanced Settings tab.
10. Select the Transfer Mode pull-down menu and select DMA if available.
11. Click OK.
12. Click Close to close the System Properties window. A message is displayed
informing you that the system settings have changed.
13. Click OK to restart your computer.
Enabling DMA for Windows XP
To change the DMA parameter setting from the Windows XP desktop, do the
following:
1. Click Start.
2. Click Control Panel.
3. Click Switch to classic view.
4. Double-click System.
5. Click the Hardware tab.
6. Click the Device Manager button.
7. Click the IDE ATA/ATAPI controller to expand the tree.
8. Double-click on the controller where your Super Multi-Burner Drive is located
(Primary IDE or Secondary IDE).
9. Click the Advanced Settings tab.
10. Select the appropriate Transfer Mode pull-down that corresponds to the Super
Multi-Burner Drive location, (Device 0 for Master, Device 1 for Slave).
11. Select DMA if it is available.
12. Click OK.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
C-1
Enabling digital audio extraction for Windows 2000
Your system must be properly configured to play back digital audio from this
drive. There are two setting that must be configured. One setting is in the device
properties, and a second setting is in Windows Media Player.
To set the device properties, perform the following procedure:
1. Right click on My Computer, and then click Properties. The System Properties
window opens.
C-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
2. In the System Properties window, click the Hardware tab, and then click the
Device Manager button.
Appendix C. Customizing the device driver configuration settings C-3
3. In the Device Manager window, click the ″+″next to DVD/CD-ROM drives to
display the submenus, right click your submenu drive, and click Properties.
C-4 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
4. Click the Properties tab, and mark the Enable digital CD audio checkbox, as
shown in the figure below.
To enable Digital Audio Playback in Windows Media Player, perform the following
procedure:
1. Open Windows Media Player.
2. In the menu bar, click Tools -> Options.
Appendix C. Customizing the device driver configuration settings C-5
3. Click the CD Audio tab, and mark the Digital playback checkbox, as shown in
the figure below.
Enabling digital audio extraction for Windows XP
Digital audio extraction is enabled on the Super Multi-Burner Drive automatically
under Windows XP. You may need to configure Windows Media Player to play
audio back digitally. Follow this procedure to configure Windows Media Player:
1. To open Windows Media Player, click Start -> All Programs -> Accessories ->
Entertainment -> Windows Media Player.
2. Right click on the Media Player window to bring up the menu.
C-6 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
3. On the menu bar, click Tools -> Options.
Appendix C. Customizing the device driver configuration settings C-7
4. Click the Devices tab. The Super Multi-Burner Drive displays as a DVD-ROM
drive.
5. Click DVD-ROM Drive, and then click the Properties button.
C-8 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
6. Under Playback and Rip, click the radio buttons labeled Digital.
7. Click Apply to save your settings, and then click OK.
Appendix C. Customizing the device driver configuration settings C-9
C-10 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix D. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo
warranty terms.
Online technical support
Online technical support is available during the life of your product through the
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number, and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
on page E-16. Phone numbers are subject to change without notice. For the most
phone list. If the number for your country or region is not listed, contact your
reseller or Lenovo marketing representative.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
D-1
D-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix E. Lenovo Statement of Limited Warranty
LSOLW-00 05/2005
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 -
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or
modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its
subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale. The term “Machine” means a
Lenovo machine, its options, features, conversions, upgrades or peripheral products, or any
combination of them. The term “Machine” does not include any software programs,
whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this
Statement of Limited Warranty affects any statutory rights of consumers that
cannot be waived or limited by contract.
What this Warranty Covers
Lenovo warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to Lenovo’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original date of installation and is specified in Part 3 -
Warranty Information. The date on your invoice or sales receipt is the date of
installation unless Lenovo or your reseller informs you otherwise. Unless Lenovo
specifies otherwise, these warranties apply only in the country or region in which
you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
v failure resulting from misuse, accident, modification, unsuitable physical or
operating environment, or improper maintenance by you;
v failure caused by a product for which Lenovo is not responsible; and
v any non-Lenovo products, including those that Lenovo may procure and provide
with or integrate into a Lenovo Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
E-1
Lenovo does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance with "how-to" questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
Warranty service may be provided by Lenovo, IBM, your reseller if authorized to
perform warranty service, or an authorized warranty service provider. Each of
them is referred to as a “Service Provider.”
If the Machine does not function as warranted during the warranty period, contact
a Service Provider. If you do not register the Machine with Lenovo, you may be
required to present proof of purchase as evidence of your entitlement to warranty
service.
What Lenovo Will Do to Correct Problems
When you contact a Service Provider for service, you must follow the problem
determination and resolution procedures that we specify. An initial diagnosis of
your problem can be made either by a technician over the telephone or
electronically by access to a support website.
The type of warranty service applicable to your Machine is specified in Part 3 -
Warranty Information.
You are responsible for downloading and installing designated software updates
from a support web site or from other electronic media, and following the
instructions that your Service Provider provides. Software updates may include
basic input/output system code (called “BIOS”), utility programs, device drivers,
and other software updates.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will
ship the CRU to you for you to install.
If the Machine does not function as warranted during the warranty period and
your problem cannot be resolved over the telephone or electronically, through your
application of software updates, or with a CRU, your Service Provider, will either,
at its discretion, 1) repair it to make it function as warranted, or 2) replace it with
one that is at least functionally equivalent. If your Service Provider is unable to do
either, you may return the Machine to your place of purchase and your money will
be refunded.
As part of the warranty service, your Service Provider may also install selected
engineering changes that apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
your Service Provider replaces becomes Lenovo’s property and the replacement
becomes yours. You represent that all removed items are genuine and unaltered.
The replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item.
E-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Your Additional Responsibilities
Before your Service Provider exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have your Service Provider service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that your Service Provider provides;
b. backup or secure all programs, data, and funds contained in the Machine;
and
c. provide your Service Provider with sufficient, free, and safe access to your
facilities to permit Lenovo to fulfill its obligations.
4. (a) ensure all information about identified or identifiable individuals (Personal
Data) is deleted from the Machine (to the extent technically possible), (b) allow
your Service Provider or a supplier to process on your behalf any remaining
Personal Data as your Service Provider considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other service locations around the
world), and (c) ensure that such processing complies with any laws applicable
to such Personal Data.
Limitation of Liability
Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in
your Service Provider’s possession or 2) in transit in those cases where Lenovo is
responsible for the transportation charges.
Neither Lenovo nor your Service Provider are responsible for any of your
confidential, proprietary or personal information contained in a Machine which
you return for any reason. You should remove all such information from the
Machine prior to its return.
Circumstances may arise where, because of a default on Lenovo’s part or other
liability, you are entitled to recover damages from Lenovo. In each such instance,
regardless of the basis on which you are entitled to claim damages from Lenovo
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, Lenovo is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property for which Lenovo is legally liable; and
2. the amount of any other actual direct damages, up to the charges for the
Machine that is subject of the claim.
This limit also applies to Lenovo’s suppliers, resellers and your Service Provider. It
is the maximum for which Lenovo, its suppliers, resellers, and your Service
Provider are collectively responsible.
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR
SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF
INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST
YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM
LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE,
Appendix E. Lenovo Statement of Limited Warranty E-3
GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law
Both you and Lenovo consent to the application of the laws of the country in
which you acquired the Machine to govern, interpret, and enforce all of your and
Lenovo’s rights, duties, and obligations arising from, or relating in any manner to,
the subject matter of this Statement of Limited Warranty, without regard to conflict
of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BOLIVIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of La Paz.
BRAZIL
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the court of Rio de Janeiro, RJ.
CHILE
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Civil Courts of Justice of Santiago.
COLOMBIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of the Republic of Colombia.
ECUADOR
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of Quito.
MEXICO
Jurisdiction: The following is added after the first sentence:
E-4 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Federal Courts of Mexico City, Federal District.
PARAGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of Asuncion.
PERU
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges and Tribunals of the Judicial District of Lima, Cercado.
Limitation of Liability: The following is added at the end of this section:
In accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by Lenovo’s
willful misconduct (″dolo″) or gross negligence (″culpa inexcusable″).
URUGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the City of Montevideo Court’s Jurisdiction.
VENEZUELA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Courts of the Metropolitan Area Of the City of Caracas.
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM service in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real property
and tangible personal property caused by Lenovo’s negligence; and
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Appendix E. Lenovo Statement of Limited Warranty E-5
Limitation of Liability: The following is added to this section:
Where Lenovo is in breach of a condition or warranty implied by the Trade
Practices Act 1974 or other similar legislation, Lenovo’s liability is limited to the
repair or replacement of the goods or the supply of equivalent goods. Where that
condition or warranty relates to right to sell, quiet possession or clear title, or the
goods are of a kind ordinarily acquired for personal, domestic or household use or
consumption, then none of the limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine″ in the first sentence:
laws of the State or Territory.
CAMBODIA AND LAOS
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, AND LAOS
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Singapore in
accordance with the Arbitration Rules of Singapore International Arbitration Center
(″SIAC Rules″) then in effect. The arbitration award shall be final and binding for
the parties without appeal and shall be in writing and set forth the findings of fact
and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the SIAC.
Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by Lenovo’s
negligence; and
E-6 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
2. as to any other actual damage arising in any situation involving
nonperformance by Lenovo pursuant to, or in any way related to the subject of
this Statement of Limited Warranty, the charge paid by you for the individual
Machine that is the subject of the claim.
Arbitration: The following is added under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be
final and binding for the parties without appeal and shall be in writing and set
forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Bar
Council of India. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially
resolved between us in good faith and in accordance with the principle of mutual
trust.
MALAYSIA
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect
of any goods which Lenovo provides, if you require the goods for the purposes of
a business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces ″laws of the country in which you acquired
the Machine″ in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
Appendix E. Lenovo Statement of Limited Warranty E-7
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added: under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila,
Philippines in accordance with the laws of the Philippines then in effect. The
arbitration award shall be final and binding for the parties without appeal and
shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Philippine
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective
nominating party. Proceedings shall continue from the stage they were at when the
vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
SINGAPORE
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from Lenovo or a Lenovo reseller.
How to Obtain Warranty Service:
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus,
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands,
Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland,
United Kingdom, Vatican State, and any country subsequently added to the European
Union, as from the date of accession):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
If you purchase a Machine in one of the Western European countries, as defined
above, you may obtain warranty service for that Machine in any of those countries
from a Service Provider, provided the Machine has been announced and made
available by Lenovo in the country in which you wish to obtain service.
E-8 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
If you purchased a Personal Computer Machine in Albania, Armenia, Belarus,
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,
Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia, Former Yugoslav
Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak
Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine
in any of those countries from a Service Provider, provided the Machine has been
announced and made available by Lenovo in the country in which you wish to
obtain service..
If you purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from a Service Provider within the country of
purchase, provided the Machine has been announced and made available by
Lenovo in that country. Warranty service in Africa is available within 50 kilometers
of a Service Provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of a Service Provider.
Governing Law:
The phrase "the laws of the country in which you acquired the Machine" is replaced
by:
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
″the laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon,
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion,
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of
Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola,
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda,
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe; and 5) ″the laws of South Africa″ in South Africa, Namibia,
Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement
of Limited Warranty and relating thereto, including its existence, will be the
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising
out of this Statement of Limited Warranty or related to its execution, including
summary proceedings, will be submitted to the exclusive jurisdiction of the English
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement
of Limited Warranty or related to its interpretation or its execution, the law, and
the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and
Appendix E. Lenovo Statement of Limited Warranty E-9
Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or
related to its violation or execution, including summary proceedings, will be
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland, both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in
Turkey all disputes arising out of or in connection with this Statement of Limited
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the
following specified countries, any legal claim arising out of this Statement of
Limited Warranty will be brought before, and settled exclusively by, the competent
court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d)
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both
of us agree to submit all disputes relating to this Statement of Limited Warranty to
the jurisdiction of the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland,
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine,
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of
Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo
may, however, institute proceedings in a competent court in the country of
installation.
In Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in
effect. Each party will appoint one arbitrator. The arbitrators will then jointly
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central
Chamber of Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
The warranty for Machines acquired in EU countries is valid and applicable in all
EU countries provided the Machines have been announced and made available in
such countries.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM service in EU countries, see the telephone
listing in Part 3 - Warranty Information.
You may contact IBM service at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
E-10 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Spango Valley
Greenock
Scotland PA16 0AH
CONSUMERS
Consumers have legal rights under applicable national legislation governing the
sale of consumer goods. Such rights are not affected by the warranties provided in
this Statement of Limited Warranty.
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. Lenovo’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this Statement
of Limited Warranty or due to any other cause related to this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if Lenovo is at fault) or of such cause,
for a maximum amount equal to the charges you paid for the Machine.
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
Lenovo is legally liable.
2. UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS
OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN
IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF
THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE,
GOODWILL, OR ANTICIPATED SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. Lenovo’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this Statement
of Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if Lenovo is at fault), for a maximum
amount equal to the charges you paid for the Machine that has caused the
damages.
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
Lenovo is legally liable.
2. UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS
OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN
IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF
THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE,
GOODWILL, OR ANTICIPATED SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
Appendix E. Lenovo Statement of Limited Warranty E-11
AUSTRIA
The provisions of this Statement of Limited Warranty replace any applicable
statutory warranties.
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for a Lenovo Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The limitation period for consumers in action for breach of warranty is the
statutory period as a minimum. In case your Service Provider is unable to repair a
Lenovo Machine, you can alternatively ask for a partial refund as far as justified by
the reduced value of the unrepaired Machine or ask for a cancellation of the
respective agreement for such Machine and get your money refunded.
The second paragraph does not apply.
What Lenovo Will Do to Correct Problems: The following is added to this section:
During the warranty period, Lenovo will reimburse you for the transportation
charges for the delivery of the failing Machine to IBM Service.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by Lenovo with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
Lenovo’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, Lenovo’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers, resellers, and Service Providers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph
of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from Lenovo, Lenovo is liable for no more than: (items 1 and 2
unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for a Lenovo Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case your
Service Provider is unable to repair a Lenovo Machine, you can alternatively ask
for a partial refund as far as justified by the reduced value of the unrepaired
Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.
E-12 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
The second paragraph does not apply.
What Lenovo Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to
Lenovo or IBM service will be at Lenovo’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by Lenovo with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
Lenovo’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a
breach of contract damaging life, physical well-being, or health that has been
caused intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that the
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well
as other advantages arising out of the present Statement of Limited Warranty
balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the generality
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of section in its entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of Lenovo in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which Lenovo is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from Lenovo.
This section sets out the extent of Lenovo’s liability and your sole remedy.
1. Lenovo will accept unlimited liability for death or personal injury caused by
the negligence of Lenovo.
2. Subject always to the Items for Which Lenovo is Not Liable below, Lenovo
will accept unlimited liability for physical damage to your tangible property
resulting from the negligence of Lenovo.
3. Except as provided in items 1 and 2 above, Lenovo’s entire liability for actual
damages for any one Default will not in any event exceed 125% of the amount
you paid for the Machine directly relating to the Default.
Items for Which Lenovo is Not Liable
Save with respect to any liability referred to in item 1 above, under no
Appendix E. Lenovo Statement of Limited Warranty E-13
circumstances is Lenovo, its suppliers, resellers or Service Providers liable for any
of the following, even if Lenovo or they were informed of the possibility of such
losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
Lenovo’s entire liability to you for actual damages arising in all situations
involving nonperformance by Lenovo in respect of the subject matter of this
Statement of Warranty will be limited to the charge paid by you for the individual
Machine that is the subject of your claim from Lenovo.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section is in its entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of Lenovo in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which Lenovo is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from Lenovo.
This section sets out the extent of Lenovo’s liability and your sole remedy.
1. Lenovo will accept unlimited liability for:
a. death or personal injury caused by the negligence of Lenovo; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
2. Lenovo will accept unlimited liability, subject always to the Items for Which
Lenovo is Not Liable below, for physical damage to your tangible property
resulting from the negligence of Lenovo.
3. Lenovo’s entire liability for actual damages for any one Default will not in any
event, except as provided in items 1 and 2 above, exceed 125% of the total
purchase price payable or the charges for the Machine directly relating to the
Default.
These limits also apply to Lenovo’s suppliers, resellers and Service Providers. They
state the maximum for which Lenovo and such suppliers, resellers and Service
Providers are collectively responsible.
Items for Which Lenovo is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is Lenovo or any of its suppliers, resellers or Service Providers liable
for any of the following, even if Lenovo or they were informed of the possibility of
such losses:
1. loss of, or damage to, data;
E-14 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service Lenovo
provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table
below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative
Region of China.
A warranty period of 1 year on parts and 1 year on labor means that Lenovo
provides warranty service during the first year of the warranty period.
ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA)
Type of
Warranty
Country or Region of Purchase
Worldwide
Warranty Period
1 year
Service
7
Types of Warranty Service
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your Machine in the above
table and as described below. Scheduling of service will depend upon the time of
your call and is subject to parts availability. Service levels are response time
objectives and are not guaranteed. The specified level of warranty service may not
be available in all worldwide locations, additional charges may apply outside your
Service Provider’s normal service area, contact your local Service Provider
representative or your reseller for country and location specific information.
1. Customer Replaceable Unit (″CRU″) Service
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install
whereas Tier 2 CRUs require some technical skill and tools. CRU information
and replacement instructions are shipped with your Machine and are available
from Lenovo at any time on your request. You may request that a Service
Provider install CRUs, at no additional charge, under the type of warranty
service designated for your Machine. Lenovo specifies in the materials shipped
with a replacement CRU whether a defective CRU must be returned. When
return is required, 1) return instructions and a container are shipped with the
replacement CRU, and 2) you may be charged for the replacement CRU if
Lenovo does not receive the defective CRU within 30 days of your receipt of
the replacement.
2. On-site Service
Your Service Provider will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to
allow disassembly and reassembly of the Lenovo Machine. The area must be
clean, well lit and suitable for the purpose. For some Machines, certain repairs
may require sending the Machine to a designated service center.
3. Courier or Depot Service *
Appendix E. Lenovo Statement of Limited Warranty E-15
You will disconnect the failing Machine for collection arranged by your Service
Provider. A shipping container will be provided to you for you to return your
Machine to a designated service center. A courier will pick up your Machine
and deliver it to the designated service center. Following its repair or exchange,
the service center will arrange the return delivery of the Machine to your
location. You are responsible for its installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as your Service Provider specifies (prepaid unless
specified otherwise) the failing Machine suitably packaged to a designated
location. After the Machine has been repaired or exchanged, it will be made
available for your collection or, for Mail-in Service, the Machine will be
returned to you at Lenovo’s expense, unless your Service Provider specifies
otherwise. You are responsible for the subsequent installation and verification
of the Machine.
5. CRU and On-site Service
This type of Warranty Service is a combination of Type 1 and Type 2 (see
above).
6. CRU and Courier or Depot Service
This type of Warranty Service is a combination of Type 1 and Type 3 (see
above).
7. CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see
above).
When a 5, 6 or 7 type of warranty service is listed, your Service Provider will
determine which type of warranty service is appropriate for the repair.
* This type of service is called ThinkPad EasyServ or EasyServ in some countries.
To obtain warranty service contact a Service Provider. In Canada or the United
States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone
numbers below.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone
Country or Region
Telephone Number
Africa
Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact your Lenovo service provider
Argentina
Australia
Austria
0800-288-5366 (Spanish)
131-426 (English)
Up and running support: 01-24592-5901
Warranty service and support: 01-211-454-610
(German)
Belgium
Bolivia
Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Warranty service and support: 02-225-3611 (Dutch, French)
0800-0189 (Spanish)
E-16 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Country or Region
Telephone Number
Brazil
Sao Paulo region: (11) 3889-8986
Toll free outside Sao Paulo region: 0800-701-4815
(Brazilian Portuguese)
Canada
1-800-565-3344 (English, French)
In Toronto only call: 416-383-3344
Chile
1230-020-1103 (Toll-free) (Spanish)
800-810-1818 (Mandarin)
China
China (Hong Kong S.A.R.)
Home PC: 852-2825-7799
Commercial PC: 852-8205-0333
ThinkPad and WorkPad: 852-2825-6580
(Cantonese, English, Mandarin)
Colombia
Costa Rica
Croatia
01-800-952-0466 (Spanish)
0800-011-1029 (Spanish)
0800-0426
Cyprus
+357-22-841100
Czech Republic
Denmark
+420-2-7213-1316
Up and running support: 4520-8200
Warranty service and support: 7010-5150
(Danish)
Dominican Republic
Ecuador
(Toll-free) 1-866-434-2080 (Spanish)
1-800-426911 (Spanish)
800-6264 (Spanish)
El Salvador
Estonia
+386-61-1796-699
Finland
Up and running support: 09-459-6960
Warranty service and support: +358-800-1-4260
(Finnish)
France
Up and running support: 0238-557-450
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany
Up and running support: 07032-15-49201
Warranty service and support: 01805-25-35-58
(German)
Greece
+30-210-680-1700
Guatemala
Honduras
1800-624-0051 (Spanish)
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary
India
+36-1-382-5720
1600-44-6666
Alternate Toll Free: +91-80-2678-8940
(English)
Indonesia
Ireland
800-140-3555
+62-21-251-2955
(English, Bahasa Indonesian)
Up and running support: 01-815-9202
Warranty service and support: 01-881-1444
(English)
Appendix E. Lenovo Statement of Limited Warranty E-17
Country or Region
Telephone Number
Israel
+972-3-531-3900 (Hebrew)
+972-3-531-3900 (English)
8:30AM - 5:00PM Sunday - Thursday (Local time)
Italy
Up and running support: 02-7031-6101
Warranty service and support: +39-800-820094
(Italian)
Japan
Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
Both of the above numbers will be answered with a Japanese language voice
prompt. For telephone support in English, please wait for the Japanese voice
prompt to end, and an operator will answer. Please ask for ″English support
please,″ and your call will be transferred to an English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
Korea
1588-5801 (Korean)
Latvia
+386-61-1796-699
Lithuania
Luxembourg
Malaysia
Malta
+386-61-1796-699
+352-298-977-5063 (French)
1800-88-8558 (English, Bahasa Melayu)
+356-23-4175
Mexico
01-800-123-1632 (Spanish)
+44 (0)1475-555-055
Middle East
Netherlands
New Zealand
Nicaragua
Norway
+31-20-514-5770 (Dutch)
0800-446-149 (English)
001-800-220-1830 (Spanish)
Up and running support: 6681-1100
Warranty service and support: 8152-1550
(Norwegian)
Panama
Peru
206-6047 (Spanish)
0-800-00-966 (Spanish)
Philippines
1800-1888-1426
+63-2-995-8420
(English, Philipino)
Poland
+48-22-878-6999
Portugal
+351-21-892-7147 (Portuguese)
+4-021-224-4015
Romania
Russian Federation
Singapore
+7-095-940-2000 (Russian)
1800-3172-888 (English, Bahasa Melayu)
E-18 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Country or Region
Slovakia
Telephone Number
+421-2-4954-1217
+386-1-4796-699
Slovenia
Spain
91-714-7983
91-397-6503
(Spanish)
Sri Lanka
Sweden
+94-11-2448-442 (English)
Up and running support: 08-477-4420
Warranty service and support: 077-117-1040
(Swedish)
Switzerland
Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54
(German, French, Italian)
Taiwan
Thailand
Turkey
886-2-8723-9799 (Mandarin)
1-800-299-229 (Thai)
00800-4463-2041
(Turkish)
United Kingdom
Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
(English)
United States
1-800-426-7378
(English)
Uruguay
Venezuela
Vietnam
000-411-005-6649 (Spanish)
0-800-100-5722 (Spanish)
For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160
(English, Vietnamese)
Guarantee supplement for Mexico
This supplement is considered part of Lenovo’s Statement of Limited Warranty and
shall be effective solely and exclusively for products distributed and
commercialized within Territory of the Mexican United States. In the event of a
conflict, the terms of this supplement shall apply.
All software programs pre-loaded in the equipment shall only have a thirty- (30)
day guarantee for installation defects from the date of purchase. Lenovo is not
responsible for the information in such software programs and/or any additional
software programs installed by you or installed after purchase of the product.
Services not chargeable to the guarantee shall be charged to the final user, prior an
authorization.
In the event that warranty repair is required please call the Customer Support
Center at 001-866-434-2080, where you will be directed to the nearest Authorized
Service Center. Should no Authorized Service Center exist in your city, location or
within 70 kilometers of your city or location, the guarantee includes any reasonable
delivery charges related to the transportation of the product to our nearest
Appendix E. Lenovo Statement of Limited Warranty E-19
Authorized Service Center. Please call the nearest Authorized Service Center to
obtain the necessary approvals or information concerning the shipment of the
product and the shipment address.
To obtain a list of Authorized Service Centers, please visit:
Manufactured by:
SCI Systems de México, S.A. de C.V.
Av. De la Solidaridad Iberoamericana No. 7020
Col. Club de Golf Atlas
El Salto, Jalisco, México
C.P. 45680,
Tel. 01-800-3676900
Marketing by:
Lenovo de México, Comercialización y
Servicios, S. A. de C. V.
Alfonso Nápoles Gándara No 3111
Parque Corporativo de Peña Blanca
Delegación Álvaro Obregón
México, D.F., México
C.P. 01210,
Tel. 01-800-00-325-00
E-20 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix F. Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any other product, program,
or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall
operate as an express or implied license or indemnity under the intellectual
property rights of Lenovo or third parties. All information contained in this
document was obtained in specific environments and is presented as an
illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
F-1
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo
ThinkCentre
ThinkPad
IBM is a trademark of International Business Machines Corporation in the United
States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
Intel is a trademark of Intel Corporation in the United States, other countries, or
both.
Other company, product, or service names may be trademarks or service marks of
others.
F-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Appendix G. Electronic emission notices
The following information refers to the ThinkCentre and Lenovo DVD-ROM Drive
(Serial ATA).
Federal Communications Commission (FCC) Emission Notice
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
v Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using
other than recommended cables and connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or modifications could
void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
EU-EMC Directive (89/336/EEC) as amended by Directive 93/86/EEC EN 55022
class B Statement of Compliance
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur
ElektromagnetischenVerträglichkeit Dieses Produkt entspricht den
Schutzanforderungen der EU-Richtlinie 89/336/EWG zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den
EU-Mitgliedsstaaten.
© Lenovo 2005, 2006. Portions © IBM Corp. 2001.
G-1
und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu
installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo
empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung
für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung
der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische
Verträglichkeit von Geräten Dieses Produkt entspricht dem ″Gesetz über die
elektromagnetische Verträglichkeit von Geräten (EMVG)″. Dies ist die Umsetzung
der EU-Richtlinie 89/336/EWG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Geräten (EMVG) vom 18. September
1998 (bzw. der EMC EG Richtlinie 89/336) für Geräte der Klasse B Dieses Gerät
ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen.
Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die
Lenovo (Deutschland) GmbH, Pascalstr. 100, D-70569 Stuttgart. Informationen in
Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse
B.)
European Union - Compliance to the Electromagnetic Compatibility Directive
This product is in conformity with the protection requirements of EU Council
Directive 89/336/ECC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Lenovo cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of option
cards from other manufacturers.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to European Standard EN 55022. The
limits for Class B equipment were derived for typical residential environments to
provide reasonable protection against interference with licensed communication
devices.
Avis de conformité à la directive de l’Union Européenne
Le présent produit satisfait aux exigences de protection énoncées dans la directive
89/336/CEE du Conseil concernant le rapprochement des législations des Etats
membres relatives à la compatibilité électromagnétique. Lenovo décline toute
responsabilité en cas de non-respect de cette directive résultant d’une modification
non recommandée du produit, y compris l’ajout de cartes en option non Lenovo.
Ce produit respecte les limites des caractéristiques d’immunité des appareils de
traitement de l’information définies par la classe B de la norme européenne EN
55022 (CISPR 22). La conformité aux spécifications de la classe B offre une garantie
acceptable contre les perturbations avec les appareils de communication agréés,
dans les zones résidentielles.
G-2 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Unión Europea - Normativa EMC
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre
compatibilidad electromagnética se refiere.
Lenovo no puede aceptar responsabilidad alguna si este producto deja de satisfacer
dichos requisitos de protección como resultado de una modificación no
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean
Lenovo.
Este producto ha sido probado y satisface los límites para Equipos Informáticos
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para los
equipos de Clase B se han establecido para entornos residenciales típicos a fin de
proporcionar una protección razonable contra las interferencias con dispositivos de
comunicación licenciados.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva
del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa
degli stati membri in materia di compatibilità elettromagnetica.
Lenovo non accetta responsabilità alcuna per la mancata conformità alle normative
di protezione dovuta a modifiche non consigliate al prodotto, compresa
l’installazione di schede e componenti di marca diversa da Lenovo.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti
stabiliti per le apparecchiature di informatica Classe B ai sensi del Norma Europea
EN 55022. I limiti delle apparecchiature della Classe B sono stati stabiliti al fine di
fornire ragionevole protezione da interferenze mediante dispositivi di
comunicazione in concessione in ambienti residenziali tipici.
Korea Class B Compliance
Japanese statement of compliance for products less than or equal to 20 A per
phase
Appendix G. Electronic emission notices G-3
G-4 ThinkCentre and Lenovo DVD-ROM Drive (Serial ATA) User’s Guide
Part Number: 41N5622
Printed in USA
(1P) P/N: 41N5622
|